Question 1

Is Turfera an Indian brand?

Accepted Answer

Yes, Turfera is a wholly Indian sports technology brand headquartered in Coimbatore, Tamil Nadu. We are built by Indian developers for Indian players, supporting local sports communities across the country.

Question 2

What is the official website of Turfera?

Accepted Answer

The official website of Turfera is https://turfera.in. All bookings, payments, and customer support are handled exclusively through this domain.

Question 3

Is Turfera the same as turfera.com?

Accepted Answer

No. Turfera (turfera.in) is an online turf booking platform for players to find and book cricket, football, badminton, and other sports turfs with real-time availability and secure payments. Turfera.com is a separate company that offers a WhatsApp-based booking bot for turf owners. They are different businesses serving different audiences.

Question 4

What is the difference between turfera.in and turfera.com?

Accepted Answer

Turfera (https://turfera.in) is an online turf booking platform where players can browse, compare, and book cricket, football, badminton, and other sports turfs with real-time availability and secure payments. Turfera.com is a separate company that offers a WhatsApp-based booking bot for turf owners. They are different businesses.

Question 5

What sports can I book on Turfera?

Accepted Answer

Turfera supports booking for Cricket, Football, Badminton, Tennis, Basketball, Volleyball, Table Tennis, Squash, and more.

Question 6

How do I book a turf on Turfera?

Accepted Answer

Select your preferred sport, browse available turfs, choose a date and time slot, review the pricing, and proceed to payment. Your booking is confirmed instantly after successful payment.

Question 7

Which cities does Turfera serve?

Accepted Answer

Turfera primarily operates across Tamil Nadu � from Chennai to Coimbatore, Madurai to Salem. We are rapidly expanding across India with presence in Bengaluru, Hyderabad, Kochi, and more cities coming soon.

Question 8

How does Turfera work?

Accepted Answer

Select your preferred sport, browse available turfs near you, choose a date and time slot, review the pricing, pay securely online using UPI or card, and your booking is confirmed instantly. Show your confirmation at the turf and play.

Question 9

Does Turfera charge a convenience fee?

Accepted Answer

A small 2% gateway fee is passed to customers for online payment processing. There are no hidden charges. The platform fee for booking is minimal at ?2 per booking.

Question 10

What payment methods does Turfera accept?

Accepted Answer

Turfera accepts UPI, Credit Cards, Debit Cards, Net Banking, and Razorpay payment options. All payments are processed securely through Razorpay.

Question 11

Can I cancel or reschedule a booking on Turfera?

Accepted Answer

Cancellation and rescheduling policies vary by turf. Each turf sets its own cancellation window and refund policy. Check the specific turf's cancellation policy displayed before booking. Contact Turfera support for assistance.